What this robot does
Trustpilot category pages show every company in an industry ranked by their review scores - SaaS tools, insurance providers, e-commerce stores, travel agencies, and hundreds of other verticals. This is valuable competitive intelligence, but Trustpilot does not export category data in bulk and manually recording dozens or hundreds of businesses is tedious.
This Trustpilot scraper extracts the full listing from any category page: company names, positions, locations, TrustScores, review counts, categories, and company images. Use it to map your competitive landscape by reputation, identify the best-reviewed companies in a space, or track how ratings shift over time across an entire category.
What category-level Trustpilot extraction enables:
- ✓ Full category landscape in one extraction - every company listed on a Trustpilot category page captured with star ratings, review counts, and TrustScores.
- ✓ Competitive benchmarking by rating: see exactly where your company ranks in its Trustpilot category and how your score compares to the median.
- ✓ Market research that reveals which companies in a space have the strongest customer reputation and which ones are struggling with negative reviews.
- ✓ Trend tracking across a category by scheduling regular extractions and watching how company ratings and review volumes change over time.
| Position | Company Name | TrustScore | Total Reviews | Location |
|---|
| #1 | Acme Software Inc. | 4.8 | 2,341 | United States |
| #2 | Global Services Ltd. | 4.7 | 1,892 | United Kingdom |
| #3 | Premier Solutions GmbH | 4.6 | 1,654 | Germany |
| #4 | Excellence Corp. | 4.5 | 1,423 | Canada |
| #5 | Innovation Partners Pty. | 4.4 | 1,187 | Australia |
How to scrape Trustpilot category listings in 4 steps
No Trustpilot API access, no web scraping code, and nothing to configure. Browse to any Trustpilot category page and the robot does the rest.
- A free Browse AI account (no credit card required).
- The URL of a Trustpilot category page you want to extract.
1
Sign up for free
Create your Browse AI account in under a minute. No credit card required. You will find this prebuilt robot in the robot library ready to use.
2
Paste the Trustpilot category URL
Navigate to any Trustpilot category page - VPN services, CRM software, online banks, or any other vertical - and copy the URL. Paste it into the robot. Queue multiple category URLs to map reputation data across several industries at once.
3
Run the robot
Hit run. The robot loads the Trustpilot category page and extracts the company name, position, TrustScore, review count, location, categories, and company image for every listed business. Multi-page categories are paginated automatically.
4
Connect integrations or export your data
Your category reputation data is ready. Push to Google Sheets for competitive scorecards, sync to Airtable for a filterable company database, or route through Zapier into your market research platform.
What can you do with Trustpilot category data?
Category-level reputation data from Trustpilot informs competitive analysis, sales positioning, and investment diligence:
- Competitive benchmarking: Rank every company in your Trustpilot category by TrustScore. Identify where your business stands relative to the best and worst reviewed competitors.
- Market entry analysis: Before entering a new market, survey the Trustpilot category to understand customer satisfaction levels. High ratings across the board signal tough competition; low ratings signal opportunity.
- Sales battle cards: Arm your sales team with competitor reputation data. When prospects mention a competitor, your reps can reference their Trustpilot score and common complaints.
- Investment due diligence: Screen potential acquisitions or investments by their Trustpilot standing. A declining TrustScore often signals operational issues before they appear in financials.
- Partner and vendor evaluation: Building an integration ecosystem? Check the Trustpilot ratings of potential partners to ensure you are aligning with reputable companies.
- PR and reputation tracking: Monitor your category's Trustpilot standings weekly. Spot when a competitor's score drops - it might indicate a service outage, billing issue, or product change worth monitoring.
📊
Competitive intelligence teams
Map the reputation landscape for your industry. Track TrustScores and review counts across every competitor in your Trustpilot category.
💼
Sales and business development teams
Build competitive battle cards with live Trustpilot data. Know every competitor's rating and review count before entering a sales conversation.
🔍
Market researchers and analysts
Survey entire industries through the lens of customer satisfaction. Analyze Trustpilot categories to identify reputation leaders and laggards.
📈
Investors and M&A professionals
Screen companies by their Trustpilot reputation as part of due diligence. Customer sentiment data adds a layer traditional financial analysis misses.
Each company listed in the Trustpilot category becomes a row with these fields:
| Field | What it contains |
|---|
| Company Name | The business name as displayed on Trustpilot. |
| TrustScore | The numerical score Trustpilot calculates (1.0–5.0). |
| Total Reviews | The total number of reviews the company has received. |
| Category | The Trustpilot category the company is listed under. |
| Position | The ranking position of the company within the category listing. |
| Location | The geographic location or headquarters of the company. |
| Categories | Additional category tags or classifications for the company. |
| Company Image | The company logo or profile image displayed on Trustpilot. |
Trustpilot updates TrustScores as new reviews come in. The data reflects the state at the time of extraction. Schedule recurring runs to build historical reputation tracking.
Frequently asked questions
What is a Trustpilot scraper?
A Trustpilot scraper extracts structured data from Trustpilot pages - company names, positions, locations, review counts, and TrustScores - and exports them into a spreadsheet or database format for analysis.
Can I scrape all companies in a Trustpilot category?
Yes. This robot extracts every company listed on the category page you provide, including pagination across multiple pages of results.
Do I need Trustpilot API access?
No. This robot works without any Trustpilot API credentials. It extracts the data directly from the publicly visible category page.
Can I compare categories?
Yes. Queue multiple Trustpilot category URLs and all company data flows into one dataset. Compare reputation metrics across different industry verticals.
Is this Trustpilot scraper free?
Browse AI's free plan includes credits to run this robot at no cost. Sign up without a credit card and start extracting Trustpilot data immediately.
How often should I run this?
Monthly runs capture meaningful rating changes. For fast-moving categories - like SaaS or e-commerce - biweekly extraction shows more granular shifts in company reputations.
Trustpilot category data provides the overview - combine it with individual company profiles and cross-platform ratings for deeper analysis:
- Trustpilot company scraper - After identifying companies from a category, extract their full profile details - description, website, contact info, and recent reviews.
- Clutch company scraper - Compare Trustpilot reputation data with Clutch.co reviews. B2B companies often have different ratings on different platforms.
- BBB business scraper - Add BBB accreditation status and ratings to your reputation analysis. See how Trustpilot and BBB scores correlate for the same companies.
Map competitive reputation across entire industries
Company names, ratings, review counts - extract full Trustpilot category listings in minutes.
