Extract Company Reviews from Trustpilot
Trustpilot is an online review platform that allows customers to leave reviews for businesses worldwide, helping others make informed decisions before they buy or use services. It has become a crucial tool for gauging customer satisfaction and company reputations.
Scraping the Trustpilot reviews for a specific business can provide invaluable insights into customer feedback, overall satisfaction levels, and common themes in reviews. This data is essential for businesses monitoring their online reputation, competitors analyzing market standing, and researchers studying consumer behaviour.
Use Cases:
- Reputation Management: Analyze customer feedback to identify areas of improvement and celebrate strengths, tailoring your services to better meet customer needs.
- Competitor Analysis: Compare your performance against competitors by analyzing the sentiment and content of their customer reviews, helping you identify industry standards and opportunities for differentiation.
- Market Research: Collect and analyze customer opinions on products or services, uncovering trends that can inform strategic decisions and product development.
Integrating this robot with Google Sheets, Airtable, or Zapier can streamline the process of organizing and analyzing the scraped review data. For instance, automatically updating a Google Sheets or Airtable database with the latest reviews can provide real-time insights, while Zapier can trigger alerts or workflows based on specific review content or ratings.
Using this prebuilt robot to scrape Trustpilot reviews offers a seamless way to monitor and analyze customer feedback, empowering businesses to improve their services, monitor their online reputation, and stay ahead of the competition.
# | Reviewer | Rating | Date | Title | Review | Date of Experience |
|---|---|---|---|---|---|---|
1 | Tacspec Arms | 5 | Sunday, April 28, 2024 at 09:28:09 PM | Customer service was nothing less than… | Customer service was nothing less than perfect. I had one my complaint about our order and the order is completely remade and shipped to me at no charge. That kind of customer service is hard to find these days. Muchly appreciated. | April 28, 2024 |
2 | Courts IT | 5 | Friday, April 26, 2024 at 03:30:53 PM | Queensboro's commitment to customers… | Queensboro's commitment to customer satisfaction is second to none. I do miss the ability to have a phone conversation with out going through scheduling but they always work to resolve any issue. I have always been happy with the quality of their products and that has kept me coming back time after time. | April 26, 2024 |
3 | LV HAWAIIAN GC | 5 | Saturday, April 27, 2024 at 05:06:01 PM | I have ordered shirts and hats 6 or 7… | I have ordered shirts and hats 6 or 7 times recently. Queensboro has delivered all products perfectly and when there was a problem, they corrected it right away. I’m very satisfied with their service. Mahalo | April 23, 2024 |
4 | Len H | 5 | Sunday, April 28, 2024 at 07:58:00 PM | Trust the Queen!!! | Two types of polo shirts are great quality, fit perfectly and the embroidery is impeccable.
Very happy all of this at a very reasonable price. | April 28, 2024 |
5 | Shoot Mo Betta, LLC | 5 | Sunday, April 28, 2024 at 04:00:14 PM | Queensboro #1 | Queensboro #1
Queensboro always provides great customer service, keeps you informed of the status, great price, great quality! You will not be disappointed! | April 28, 2024 |
Company Name | Total Reviews | TrustScore | Company Website |
|---|---|---|---|
Queensboro | 24,193 | 4.9 | https://www.queensboro.com/tporg_ |
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