Extract customer reviews, star ratings, and company details from any Trustpilot business page. Monitor brand reputation and competitive sentiment at scale.
Trustpilot reviews are public, high-intent signals from real customers. They tell you what is working, what is broken, and how your brand compares to competitors - but only if you can get the data into a format you can analyze.
This robot extracts every review from any Trustpilot company page: the review text, star rating, reviewer name, date, title, company name, total reviews, TrustScore, company website, and review date. Instead of reading through pages of reviews in a browser, you get a dataset ready for sentiment analysis, trend tracking, and competitive benchmarking.
Structured Trustpilot data lets you:
| Company Name | Reviewer | Rating | Date | Review Title |
|---|---|---|---|---|
| Acme Corp | JohnD92 | 5 | 2024-01-15 | Excellent service and support |
| Acme Corp | SarahM45 | 4 | 2024-01-12 | Good product, slow delivery |
| Acme Corp | MikeL23 | 2 | 2024-01-10 | Quality issues with order |
| Acme Corp | EmmaK88 | 5 | 2024-01-08 | Best purchase I've made |
| Acme Corp | RobertT56 | 3 | 2024-01-05 | Average experience overall |
No coding experience needed. No browser extensions. No Trustpilot API key. The robot runs in the cloud - you just provide the URL.
Ready to get started?
Try this robot free →Customer review data drives decisions across marketing, product, and strategy. Here is how our users apply it:
Each customer review produces a structured record with these fields:
| Field | What it contains |
|---|---|
| Company Name | the name of the business being reviewed on Trustpilot. |
| Total Reviews | the total number of reviews the company has received. |
| TrustScore | the company's overall Trustpilot score. |
| Company Website | the official website URL of the company. |
| Position | the ranking position of the review on the page. |
| Reviewer | the Trustpilot username of the reviewer. |
| Rating | the 1-to-5 star rating given by the reviewer. |
| Date | when the review was posted. |
| Title | the headline the customer wrote for their review. |
| Review | the full customer review text. |
| Date of Experience | when the customer had their experience with the company. |
Company responses are captured when they exist. If the company has not replied to a review, that field will be empty in your export.
What is a Trustpilot scraper?
A tool that visits a company's Trustpilot page and extracts every customer review into structured data - text, rating, reviewer name, date, title, company information, and review metadata. You get a dataset instead of a webpage.
Can I try this for free?
Yes. Browse AI's free plan includes credits to test this robot on any Trustpilot company page. No credit card needed to get started.
Does the scraper capture company responses?
No. This robot extracts customer review data, company information, and review metadata. It does not capture company responses.
Is it legal to scrape Trustpilot?
Browse AI accesses publicly visible reviews, the same data any visitor sees. Legality varies by jurisdiction, so review Trustpilot's terms and consult legal counsel for your situation.
How often should I monitor Trustpilot reviews?
For active reputation management, daily monitoring catches new reviews fastest. For competitive research, weekly or monthly runs are typically sufficient.
Can I analyze review sentiment?
The robot provides the raw review data. Export it to your preferred sentiment analysis tool, or use Google Sheets with add-ons to score sentiment. Many users also connect to custom NLP pipelines through the API.
Review data is strongest when you can cross-reference it across platforms. Pair this scraper with:
Paste a company URL, get structured review data in minutes. Free to start, zero coding needed.
